Thank you for your interest in activekit.shop! This policy outlines the shipping process for your orders.
Dispatch
- We aim to dispatch all orders within 24 hours of receiving them. Business days are Monday through Friday, excluding holidays.
- Once your order is dispatched, you will receive a notification with a tracking number.
Delivery
- We offer free 5-day delivery within the contiguous United States. This means your order should arrive within 5 business days after it is dispatched.
- Expedited shipping options may be available for an additional fee. These options will be displayed at checkout if applicable.
- Delivery to Alaska, Hawaii, and international destinations may take longer than 5 business days. We will provide estimated delivery times at checkout based on your shipping address.
- Please note that these are estimated delivery times and may vary depending on factors beyond our control, such as carrier delays or customs clearance.
Additional Information
- We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
- If your order does not arrive within the estimated timeframe, please contact us at Activekitfitness@gmail.com and we will be happy to assist you.
We strive to provide a fast and reliable shipping experience for our customers. If you have any questions about our shipping policy, please don’t hesitate to contact us.
